After consulting with WebRoot and our new EndPoint protection vendor, we determined the following solution.ġ) WebRoot WILL take it's time to uninstall. They require booting into Safe Mode, the running of a command via Command Prompt, the entering of a CAPTCHA command, and the deletion of some folders.ĭeactivate, reboot the computer, then push out a replacement antivirus solution.ĭoes anyone know how to make the removal of Webroot more successful? Or, does anyone know how to make the manual removal process significantly easier? We were provided a list of steps by Webroot to manually uninstall Webroot but the steps are time consuming and they require logging on to the computer directly. Even if it is removed underĬontrol Panel / Programs and Features, Webroot is often still found as the primary antivirus under Settings / Virus & threat protection, as a running service, and the Webroot icon is often still visible on the Task Bar icons.
Sometimes Webroot continues to exist on the Control Panel / Programs and Features list. It does remove the computer from the Webroot portal but it often will not completely uninstall Webroot. That it will uninstall Webroot from the computer and remove the computer from the Webroot portal. Uninstall Webroot via the portal by clicking Deactivate. We thought that it would be fairly simple to We have attempted removal from about 5 computers so far with mixed results. We will need to uninstall Webroot SecureAnywhere fromĪbout 90 mostly Windows computers.
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